FPG Team

We are a people focused business and we pride ourselves on the quality and expertise of our team. Our team is the secret to our success. Meet the people who make it all happen.

Carole Gaskell

Founder & CEO

Inspirational speaker and best selling author transforming businesses and leaders.

More about Carole Gaskell

What amazing change would take place if your team delivered serious results, with minimum input from you? I believe that great leaders do not create followers – they create leaders. They create powerful teams that feel inspired and supported to achieve their full potential. But you have to learn the right tools and techniques to achieve this.

We must identify the power and influence of the self, before moving on to explore how we can ignite and expand the potential of others, and design the environments where your people and business can excel. By establishing a coaching culture throughout your business, the true potential within your people is liberated; they are encouraged to be all they can be, living and working at their personal best, with optimum peace of mind.

Dr André Vermeulen

International Neuroscience of Learning Expert

Founding member and CEO of Neuro-Link, a consultancy specialising in the neuroscience of workplace learning.

More about Dr André Vermeulen

Brain-based learning and development, which over years has evolved into the neuroscience of learning, has been his interest and passion for more than 25 years.

André has keynoted numerous international conferences and workshops on neuroscience related topics in countries, including USA, England, Mexico and China.

His brain profile assessments and learning solutions convert knowledge about the neuroscience of learning into practical business tools.

Pauline Gibson

Leadership & Coaching Director

Pauline is an experienced Board Director and NED, specialising in coaching at C-suite level, strategic leadership development, culture change and organisational design.

More about Pauline Gibson

Pauline has spearheaded significant culture change programmes in the public and private sector, and, as a former CPO, is skilled in dealing with mergers and acquisitions, developing a high performing leadership cadre, and driving high levels of employee engagement and team performance.


Having been an Executive coach for over 20 years, Pauline is characterised by her challenging yet warmth of approach. Her coaching strength lies in her innate ability to hold out the bigger picture for the organisation, team or individual she works with, helping them to achieve their vision. She prides herself on her ability to create an environment of sustainable success.

  • Chaired Workforce committees and been an active member for Quality, Finance and Audit
  • NED champion for Freedom to Speak Up, Diversity and Inclusion and Wellbeing/Mental Health
  • Ambassador Trustee of Mat Board & Charitable Funds Managed major merger and acquisition
  • Delivered significant change programmes across the lifecycle of design, implementation and embedding for sustainability. Enabled Executive teams to deliver improved business outcomes.

Pauline has worked with board and executive teams across a range of industries and disciplines, including Financial Services, Utilities, Engineering, NHS, Construction, Marketing, IT, Retail and Consultancy. Organisations with which Pauline has worked include, Aldi, Aldermore, Baringa Partners, BPP, Britannia Building Society, Cineworld, Clyde Materials Handling, Dr.Oetker, Electricity North West, Enterprise plc, Heinz, Lend Lease, NHS, Mouchel, Mott MacDonald, Nutricia, Royal Mail, Tesco, United Utilities and Warburtons amongst others.

Training / Qualifications / Professional memberships

  • MBA Business • Accredited Myers Briggs practitioner
  • Post Grad Cert business coach
  • Barefoot Coaching Supervision
  • Qualified Insights & Bar-On-EQi assessor
  • Motivational map practitioner
  • Fellow of the Chartered Institute of Personnel and Development
  • Insights Discovery practitioner • Member of the National Council of Psychotherapists
  • Qualified Strengthscope practitioner

‘As a coach and facilitator I am pragmatic, supportive and challenging. My flexible approach helps individuals to explore their potential and truly understand their challenges and the things that are getting in their way.’

Trevor Cousins

Leadership Facilitator & Coach

Since training as a coach in 2002, Trevor has worked as an executive coach and workshop leader with executives and teams from a wide range of organisations in the private, public and voluntary sectors.

More about Trevor Cousins

His style of coaching is empowering, calming, highly intuitive, respectful, wise and always positive.

Following an MA in European Management at Cranfield School of Management, Trevor’s pre-coaching career focused on marketing and communications. He worked for more than a decade in the advertising industry with responsibility for leading client accounts.

Organisations with which Trevor has worked with include Nationwide Building Society, NHS Manchester, Vodafone, National Trust, University of Sussex and Alzheimer’s Society.

  • BA Hons in Modern Languages (French and German)
  • MA in European Management, Cranfield University School of Management
  • Chartered Institute of Marketing – Diploma
  • Institute of Direct Marketing – Diploma (with Distinction)
  • Fellow of the Royal Society of Arts
  • ICF Professional Certified Coach (PCC)
  • Certified Professional Co-active Coach (CPCC)
  • Licensed Firework Career Coach
  • Member of the International Coach Federation
  • Licensed Team Coaching Diagnostic facilitator
  • Organisational & Relationship Systems Coach training

‘For me, developing people is about creating the clarity and confidence to act differently. We tend to be at our most confident and clear when we are playing to our strengths and acting on our natural preferences. So, when I’m working with organisations and their people, my focus is on empowering coaches and workshop participants to align their natural self with the task at hand.’

Shaun Rowland

Leadership Development Consultant

Shaun is a highly qualified Leadership Development Consultant and one of the most experienced practitioners in Insights Discovery worldwide

More about Shaun Rowland

Shaun has notched up over twenty-five years designing and delivering effective learning solutions across a wide variety of organisations internationally.

His calm and confident nature, combined with outstanding communication skills enables him to work throughout organisations from c-suite down to colleagues on the front line.

Shaun has extensive facilitation experience which has resulted in developing outstanding leaders taking their organisation to higher levels. Shaun is highly experienced in working with different department heads to design, deliver and evaluate training solutions to maximise commercial performance.

Sectors he has been involved in include finance, retail and communications and global pharmaceutical, manufacturing, and engineering organisations.

Training / Qualifications / Professional Memberships

  • BSC Honours Psychology
  • Accredited Insights Discovery and Transformational Management Practitioner
  • Certified DDI facilitator
  • Diploma in Performing Coaching

Kate Woodward

Senior Facilitator & Coach

Kate’s passion in life is to raise individual and collective consciousness so that people can turn up each day aware of the impact of their mindset and behaviour on themselves and those around them.

More about Kate Woodward

She is a highly experienced and accredited executive coach and facilitator who has been working with teams and individuals for the past 20 years, unlocking talent and potential.

Background & Experience

Kate started her career in marketing and recruitment, where she gained extensive commercial experience working for British Airways, and then marketing recruitment specialists; Ball & Hoolahan. She has spent the last 20 years developing her skills and experience as a facilitator and coach, 8 years of which were spent living overseas which added an additional cultural dimension to her experience. She has worked across a wide range of sectors; retail, financial services, education, advertising, logistics, the art world to name a few. She is equally at home in a one-to-one coaching capacity as she is facilitating large-scale management and leadership development programmes.

One of Kate’s gifts is her ability to develop relationships, she quickly and easily gains the trust of individuals and groups, fostering an environment in which people feel comfortable opening up and being vulnerable. She gently, stubbornly and with a healthy dose of pragmatism and humour unlocks the truth; drilling down beyond the superficial and limiting perceptions that encumber progress and achievement to get to the deep truth where, once identified, real, long lasting change for the individual, team and business can start to occur.

When she’s not facilitating or coaching Kate can be found teaching yoga, cooking, indulging in Netflix or walking her dog.

Kate Woodward is uniquely gifted, highly evolved and makes the coaching process fun, yet works at a deep and fast level. Her intuitive abilities and her trust & confidence in using them in the sessions adds a dimension that is invaluable.”


Training / Qualifications / Professional Memberships

  • Insights Discovery Licensed Practitioner
  • Member of the Institute of Leadership & Management
  • Emotional Freedom Technique Practitioner
  • Liberating Leadership Licensed Practitioner
  • CoachU Graduate
  • 500 Hours Senior Yoga Instructor
  • Motivational Maps Licensed Practitioner
  • The Charisma Connection – Programme Graduate

 ‘We see the world not as it is but as we are.’
Stephen Covey

Sue Coyne

Leadership Director

Sue specialises in working with leaders and teams, particularly at senior and board level.

More about Sue Coyne

Sue began coaching in 2003 following the sale of the Strategic Market Research agency of which she was a shareholder and director for 20 years. During this time she operated as a consultant working at board level with blue chip companies both in the UK and internationally – her clients included Barclays Bank, Homebase, Nationwide Building Society, Royal & Sun Alliance, Scottish Power, Thames Water and Virgin Trains.

Sue’s decision to become a coach and facilitator in 2003 was fuelled by her passion for leadership and supporting others in realising their full potential. She enables leaders, teams and organisations to create a culture and style of leadership that is visionary, agile, collaborative and transformational so that they can thrive in the ever-changing business climate. Sue works as an executive and team coach, an agile leadership and enterprise coach, a values-based organisational transformation consultant and is also a regular speaker.

Sue specialises in working with leaders and teams, particularly at senior and board level, helping them to connect to their purpose and explore new ways of being that bring their potential into reality, firmly linked to business outputs and results. Areas in which she has significant experience include enabling leaders and teams to build increased trust and rapport, define their values and purpose, develop their authenticity and presence, manage conflict, lead change and transition into new roles. She is also a specialist in leadership awareness techniques. Her book Stop Doing Start Leading, How to Shift from Doing the Work Yourself to Becoming a Great Leader outlines the 6 keys to becoming a great leader. It became an Amazon number one best seller in 2016. She has also contributed to Peter Hawkins’ book on Leadership Team Coaching in Practice and collaborated on a book with Myles Downey about Enabling Genius. And in 2018 has co-authored another book “The Zone of Connection”. Sue has also worked with a range of organisations on enabling leaders and teams to align strategic objectives with personal motivations, strengths and values to maximise their collective effectiveness and impact. Her clients include, Astra Zeneca, DAC Beachcroft , DSM, FremantleMedia, JTI, Harvest Housing Group, Manchester Airport Group, Mott Macdonald, Muller Wiseman Odeon/UCI, NHS, Tesco, TNT, Hermes Airports and Yorkshire Leaders.

Training / Qualifications / Professional memberships

  • Diploma in Advanced Executive Coaching (Academy of Executive Coaching 2008)
  • Gestalt Coaching Certificate 2009
  • Diploma in Systemic Team Coaching 2010 (Academy of Executive Coaching)
  • Professional Certified Coach (PCC) Accreditation
  • Member of International Coach Federation
  • Accredited in CTT Barrett Values Assessments, Baron EQi, DISC, Emergenetics
  • Certified Agile Leader (CAL1) with the Scrum Alliance
  • ICAgile – Agility in the Enterprise
  • ICAgile – Coaching Agile Transformations
  • Motivational Map Licensed Practitioner
  • NeuroLink Accredited Practitioner
  • Certified in on-line facilitation and team coaching
  • Insights Discovery®
  • Clarity4D
  • Hogan Personality Assessments (HPI, HDS, MVPI)
  • BA Hons French and Spanish (fluent)

“I cannot thank Sue enough for how she has helped me to recognise and enhance the leadership skills I already had but was under-utilising. Sue is an incredibly skilled coach who is the ultimate professional, whilst also creating an environment which allows you to really open up and root cause what is holding you back from realising your own potential. I would highly recommend Sue for anyone who is seeking fresh perspective on themselves as a leader.” Catherine Harris, People Manager, Tesco

Paul Hawkins

Leadership & Team Facilitator

Paul is passionate about supporting individuals and teams to find clarity, purpose and inspiration in their working and personal lives, thus maximising their potential.

More about Paul Hawkins

Paul is a consultant, coach and experienced facilitator at FPG. Prior to joining, he was an internal consultant at a leading global retailer responsible for the leadership and general management development of the top talent across the group. He started his career in leadership on the frontlines as a Store Manager in two blue-chip retailers. Paul’s coaching experience is with middle manager and Director level. His facilitation work ranges from Graduate to Main Board.

He carefully manages his time between work and family life and is the proud father of a little boy and girl.

Paul is a specialist in leadership development, coaching, change management and working with senior teams. Paul has worked designing and delivering a range of programmes across a number of industries including FMCG, Retail, Financial Services and Manufacturing.

Organisations with which Paul has worked include: Tesco, Asda, Tui Travel, Arriva, Dunnhumby, Biogen Inc, HCA Healthcare UK, Legal & General, Heathrow, HSBC, Ipsos MORI, LOROL, Onestop, Yum! (KFC and Pizza Hut), GSK, Sociomantic, HighSpeed1 and Association for Qualitative Research (AQR)

He has worked extensively in the UK, US, Europe and Asia.

Training / Qualifications / Professional memberships

  • Graduate of New Ventures West Integral Coaching Professional Coaching Course (PCC) ICF-accredited
  • Accredited Myers Briggs Practitioner
  • Strengthscope Practitioner

‘When I work with people I bring support, challenge and compassion. I look for the best in individuals, remind them of their strengths and help them fulfil their potential in whatever it is they want to achieve. I love what I do and it shows. This is more than just about work, it’s about how you live your life and how you show up in every relationship, in every interaction.’

“Tell me, what is it you plan to do with your one wild and precious life?”
Mary Oliver

Jo McCarthy

Inclusion Director

Joanna is an expert on gender balance and women at work and regularly blogs and talks on issues faced by companies as they seek to attract and retain a diverse workforce.

More about Jo McCarthy

Joanna’s background lies in corporate sales within the magazine industry, she was identified by ‘Media Weeks’ 30 under 30 as one to watch, she then went on to work as a Commercial Publisher on market leading global brands including Elle, New Woman, Red and Heat Magazine. She has extensive experience of account management across a diverse range of industries and as a sales director she led award winning teams through major internal restructuring, re-launching of existing brands and the launch of new brands.

Joanna then retrained and ran a successful coaching company for 6 years, before focusing on Inclusion and Diversity, and working with companies to retain and promote female talent.

Companies with which Joanna has worked with include Capital Group, Unilever, Oxfam, Harvest Digital, Redwood Publishing and Xerox.


Training/ Qualifications/ Professional memberships

  • Certified Professional Co-active Coach
  • Graduate of the Coaches Training Institute Leadership Programme
  • Authorised Facilitator of the Leadership Diagnostic Circle Diagnostic Assessment
  • Currently undertaking study in Transactional Analysis and Organisational and Related Systems Coaching
  • Advanced Coaching Diploma with the Academy of Executive Coaching Association

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure.”
Marianne Williamson

Michael Greenhalgh

Executive Coach

An experienced Executive Coach and learning & development professional, Michael specialises in coaching, leadership development, design, and delivery.

More about Michael Greenhalgh

Michael’s experience comes from working for many years at Coca-Cola Enterprises Inc, 3 years at Specsavers Optical Group, the world’s largest optical retailer and BSI. Michael has wide ranging Executive coaching experience at senior levels in both the public and private sectors.

Michael has provided excellent support and executive coaching to me in my transition from Director of Finance to Deputy Chief Executive and now continues to support me in my new role as Chief Executive. We very quickly built a rapport. He understands and supports me both on a personal and professional level and provides me safe space to discuss any topical issues and holds me to account when we come to a solution”.


  • Commercial – Nissan, Dixons, Coca-Cola, Telefonica, Sanofi, Greene King, Doncasters, Verastar.
  • Public Sector – Civil Service numerous Departments and Offices (including Health, Home, Treasury, Education, Transport, Environment and Cabinet), Navigo Health & Social care and various NHS Trusts.
  • Finance Sector – Virgin Money, Finastra, M&G, PKF Copper Parry, Mercia Group, IPF (Provident), Armstrong Watson.
  • Strategic – BSI; British Standards Institution. PDW Group.
  • Consulting – EY Lane4, Teletech (rogenSi), Roffey Park, Azure Consulting.
  • Science and Technology – Teleware, Biocity.

Training / Qualifications / Professional memberships

  • Accredited coach with Lane4 and Middlesex University
  • Regular coaching supervision with Roffey Park Academy and EYLane4.
  • Commercial experience gained from running a £3.5m turnover L&D organisation
  • Respected Leader and People Manager of various teams numbering from 6 to over 120
  • Qualified in Coaching, MBTI, CPI, Bridges Transition, and many other areas.

Amanda Harrison

Executive Coach and Leadership Facilitator

Amanda is a Chartered Occupational Psychologist, certified coach operating at Board level, and experienced trainer and facilitator with over 20 years’ experience in consulting.

More about Amanda Harrison

Amanda works collaboratively with clients to design, deliver and evaluate tailored coaching and leadership development programmes. With high standards of quality and professionalism and a warm and engaging delivery style, she prides herself on building strong working relationships across private and public sector organisations; supporting leaders, teams, and the business to overcome their challenges, achieve their objectives and sustain high performance.

She takes pride in working collaboratively with clients, building high levels of trust, and quickly understanding their business and challenges. “I always seek to provide an appropriate balance of support and challenge, with confidence and experience in adapting my style and approach ‘in the moment’ in order to enable leaders to recognise where and how they can develop, create their own solutions, shift their mindsets, work through resistance, and ultimately to achieve maximum value and sustainable high-performance outcomes.”


  • Coaching and Leadership Development – Arup, General Medical Council, NHS, RPMI, Highways England, Civil Service, Nissan, Sellafield, Network Rail, NHS, Met Police, Heathrow Airports, Microsoft
  • Organisational design, development, and change – United Utilities, Transpire Alliance, General Medical Council, London 2012
  • Team Development and/ or Assessment – Arup, Virgin, NHS, ARCO, BP, FA. Mandara, Coopervision, Nokia, ExxonMobil, BP, Barclays Bank, E.On

Training / Qualifications / Professional memberships
Certificate in Coaching, Association for Coaching, Associate Fellow of the British Psychological Society, BPS Levels A and B in Occupational Testing (Ability, Aptitude, Career and Personality Psychometrics), Chartership, Occupational Psychologist, Msc. Organisational Psychology.

Jo Colville

Executive Coach

With over 20 years experience of working in a blue-chip retail environment, Jo uses her business and professional knowledge coaching individuals and teams to success as they navigate fast changing business landscapes and demands.

More about Jo Colville

She is passionate about growth and development and her own career transition from a commercial role within fashion retailing to people development, brings understanding and pragmatism to her coaching.

Jo’s intuitive, people centred approach allows her to connect and build rapport, quickly getting to the heart of what’s going on, creating conversations that achieve significant shifts in perspective, behaviour and performance.

Believing that everyone has in side of them all they need allows Jo to tap into her clients’ own resourcefulness enabling them to find their own solutions to achieve their goals and aspirations.

‘I draw energy from the tension between what holds you back and what takes you forward, supporting you to discover the choices that will create positive change in what you do and how you do it. Using a practical yet strongly intuitive sense of what is needed, I will shine a light on what you may not see, to discover what really matters, helping you to harness this energy to conquer your biggest challenges and being true to yourself.’

Jo loves seeing people flourish and grow, and this has given her the energy to support over 200 colleagues through leadership transition programmes, resulting in successes around cultural change, peer to peer learning and individual development.

She has coached on immersive development programmes creating space for experienced leaders to challenge their thinking and raise self-awareness.

Her curiosity with the way teams work has added value through design and facilitation of tailored team sessions bringing individuals together around their purpose, creating motivation, alignment and results.

Being a natural relationship builder, Jo has brought together diverse groups with the purpose of getting to the source of challenge and conflict, initiating acknowledgment of mutual aims and forward momentum.

Training / Qualifications / Professional memberships

  • Advanced Diploma in Professional Coach-Mentoring – OCM
  • Insights Accredited Coach
  • Member – European Mentoring and Coaching Council

‘Wherever you go, there you are’
Jon Kabat-Zinn

Jane Thomas

Leadership Expert

Jane is a leading expert in motivation, with a wealth of experience in leadership and team facilitation.

More about Jane Thomas

Jane is highly motivated and enthusiastic, gaining and maintaining strong relationships with organisations in both public and private sectors.

Jane is one of only five Senior Practitioners in Motivational Maps globally; this tool can build business success by improving leadership, team and employee motivation and creating a thriving culture.

She designs and delivers bespoke leadership and team development for organisations to accelerate business growth.

Robert Isaac

Executive Coach

Robert has 25 years experience designing and delivering people development programmes, including emotional intelligence, unconscious bias/diversity and inclusion, and customer experience training.

More about Robert Isaac

Robert held senior level positions in large London based housing businesses, with responsibility for Learning and Development and Organisational Development. Now an independent consultant, Robert works across public, private and voluntary sectors.

Award-winning projects

Four-time winner of national Customer Service Training Network Awards (2010, 2011, 2012, 2013), including ‘Training Programme of the Year’ (not-for-profit); ‘Training Programme of the Year: Overall’ (2013 – for Culture Day: Changing Directions in Care).

Carol Williams

Leadership Development Consultant and Executive Coach

As a Director, Leadership Development & Senior Talent Management within a large global financial institution Carol has worked with senior level executives and high potential talent across the whole spectrum of identifying and developing leaders.

More about Carol Williams

She is known as a results-oriented professional with a proven track record of delivering key talent solutions aligned to business direction and priorities, an experienced executive coach and facilitator, skilled at working with the C suite, and a trusted advisor to the senior team. She has a collaborative and professional workstyle, and is driven to develop individuals and facilitate diverse, forward thinking, and purposeful teams.

Before specialising in executive and talent management Carol held various business roles within Midland Bank, HSBC and Royal Bank of Canada. She was an internal management consultant, Director Client Services and Client Relationship Management, as well as Head of Sales and Relationship Management for overseas financial institutions. This has given Carol extensive business experience, an understanding of corporate challenges and opportunities, and what it takes to be a leader in complex and ever changing organisations.

Organisations with which Carol has worked in include: HSBC, Royal Bank of Canada, BSI, Natixis, Home Office, Tesco, and various NHS Trusts. She has worked extensively in the UK, and has held various global roles working with individuals and teams across 15 countries across North America, Asia Pacific and Europe.

Training / Qualifications / Professional memberships

  • University of Lancaster: Master of Arts (Education)
  • University College Cardiff: Bachelor of Arts Joint Honours (English and Education)
  • ICF accreditation: Associate Coach
  • Hogan Certified for Hogan reports and assessments
  • Member of International Coach Federation
  • MBTI: Accredited Practitioner
  • Motivational Map Licensed Practitioner
  • Clarity4D Business Partner

Duncan Lewin

Executive Team Coach

Duncan is a specialist in executive team coaching and group dynamics, working with top teams over 6-12 months to enhance their dialogue and effectiveness.

More about Duncan Lewin

Duncan’s client challenges include navigating change, restructuring, post-merger integration, new leadership and cross-cultural challenges.

He has delivered over 2,000 coaching hours to clients including Allianz, Finastra, Johnson Matthey, Gatwick, working with global teams across US, APAC and Europe.

Duncan has top 10 leadership consultancy experience (EY-Lane4), delivering team and executive coaching, action learning groups and leadership programmes to Board-1/Board-2 leaders in FTSE 100-level organisations. He has employed leading-edge team practice from research in MSc, Team Coaching at Ashridge, and certified with thought leaders including Peter Hawkins and David Clutterbuck

Duncan has a commercial lens from earlier career as finance director and chartered accountant


Client Assignments

  • Executive team, Allianz: coaching team to clarify purpose, cohesion, leading hybrid working and stakeholder engagement
  • C-Suite leader, £bn Financial Business: CEO relationship, developing leadership team, global impact with peers and cultural integration of major acquisition
  • Divisional leaders, Telegraph Media: monthly coaching days with 45 minute individual coaching sessions covering challenges of inclusion, staff engagement, legacy culture and leader as coach
  • High-potential leader, NFU Mutual: building personal brand, challenging bias, influencing without authority on project management
  • Board-1 Leaders, Finastra: coaching strategic rollout, engagement and collaboration



MSc Team Coaching, Ashridge (completing 2023), Chartered Accountant (ACA)

Professional Coaching Memberships


Amanda Street

Executive Coach

Amanda’s passion lies in seeing companies improve their business performance through focussing on individuals, and teams to be their best.

More about Amanda Street

Amanda has over 25 years experience in sales, marketing and HR functions, both in country and EMEA HQ, in operational and strategic leadership roles. During this time, Amanda has led international strategic (marketing and HR) and tactical (sales) teams, driven company wide initiatives such as talent management and executive development, and implemented company wide post acquisition change programs (Compaq merger).

Amanda has coached and facilitated at Board level in the UK and Europe. During Amanda’s 15 year tenure with HP she lived and worked in the UK, France and Switzerland.


  • Business development
  • Change leadership
  • Executive coaching and team facilitation
  • Organisational design and effectiveness
  • Sales leadership
  • Marketing vision
  • Program implementation
  • Talent development
  • Cultural change
  • Building win-win relationships at all levels.

“My approach to coaching centres on helping my clients access their full potential by developing strategies to overcome internal and external barriers, and actions to get to the results that will really make a difference. I have a strong and varied business background, which, coupled with a passion for ROI means I am able achieve great results with my clients.”

Louise Southam

Executive Coach

Louise has an innate ability to create a safe environment for her clients to explore and learn whether at a personal level or within group facilitation.

More about Louise Southam

She is a warm and encouraging coach and facilitator and has created a reputation for her powerful delivery of team programmes and one-to-one transformative coaching sessions at a senior management level.

As an NLP trainer, her coaching sessions are challenging and encouraging and ultimately move clients from old behaviours to new and sustainable ones which impacts the business as a whole.

Clients Louise works with include: Merlin Entertainments plc, Ford Motors, Booking.com, Arthur J. Gallagher, Waitrose, Liverpool Victoria, Beyer, CaspianOne, and Hall & Woodhouse.

Training / Qualifications / Professional memberships

  • Accredited Partner of Clarity4D personality profile
  • Accredited Partner Motivational Maps
  • Accredited Partner The Charisma Connection
  • Certified NLP Trainer
  • Accredited Partner Social Styles
  • Diploma Executive and Personal Coaching, The Coaching Academy
  • Certified DISC accreditation
  • Level 1 Pranic Healing

Michaela Henshaw

Leadership Facilitator & Coach

Michaela is an experienced and values led Executive Coach, Facilitator, Mentor, and Consultant, coupled with a unique blend of extensive operational HR, Finance and Transformation experience gained in multinational companies of size and scale.

More about Michaela Henshaw

She has over 15 years coaching, facilitation (leadership development and team development), and mentoring experience alongside 25 years of corporate operational experience – 11 years of this at Director level, with accountability for £1bn+ budgets and 12,000 colleagues worldwide

Areas of Specialism

  • Effective Transformational Change
  • Resilience
  • Leadership and Management Development
  • Career Management
  • Women in Leadership
  • High Performing Teams
  • Finance for Non-Financial Managers

Michaela has worked with a diverse portfolio of clients – from board level to graduates, both UK and international, and private sector, regulatory bodies, charities and private individuals.

She always works with clients to deliver a service that is bespoke and fits with their culture, values and strategy for both the business and the colleagues.

Linda Marsh

Executive Coach

Linda creates a safe yet challenging environment for her clients to enable positive personal and organisational change that delivers bottom line results.

More about Linda Marsh

Linda’s extensive commercial experience provides an invaluable source of expertise for her clients. She has held senior sales and marketing management positions and non-executive director roles in the IT sector. Having worked across Europe, Linda has a deep understanding of the senior leadership challenges prevalent in fast changing, multi-cultural environments and emerging markets.

With over 10 years’ experience of coaching, Linda is highly skilled at engaging with clients at all levels. Her areas of expertise include Leadership & Management Coaching, on boarding into new roles and maximising performance, Organisational Change, Performance Management, self-awareness through psychometrics and career transition and development.

Organisations with which Linda has worked with include Boehringer Ingelheim, Sanofi, RBS, Bankgessellschaft Berlin, Centrica, Microsoft, TIBCO Software Ltd, BP, Daimler AG and Wycombe District Council.


Training / Qualifications / Professional memberships

  • Associate Certified Coach – International Coach Federation
  • Post Graduate Diploma in Career Counselling and Consultancy – University of London
  • Member of International Coach Federation
  • BA (Hons) European Business Studies
  • Level A Occupational Testing and Level B Personality Assessment – British Psychological Society
  • Certifications in Emotional Intelligence – BarOn EQ-I TM profile, 16PF Manchester Personality Questionnaire, NLP Practitioner

‘I approach my coaching with warmth, humour and integrity, combining a structured but flexible approach. Clients say that I create a supportive yet challenging environment that motivates and inspires them to explore, gain new insights, and take the necessary actions to achieve results they didn’t think were possible.’

Zoe Carter-Owen

Coach, Facilitator, Programme Manager

Zoe is intuitive, action focussed and questioning. Her gentle yet honest approach helps individuals to explore what matters to them, where they want to go, and identify what might be holding them back.

More about Zoe Carter-Owen

An experienced professional with a solid background in a range of organisations, from small enterprises to international companies in both the private and public sector, Zoe has led on core business initiatives such as Early Careers, Management Development and Career Development. Zoe’s specialisations are in L&D strategy, programme management, design and delivery, consultancy, psychometrics, coaching and Action Learning. Previously as head of L&D for a global region in an international business, Zoe has led on programme management for the design and delivery of strategic projects in line with HR and business transformation.

Skilled at building relationships with people from early careers to board level, Zoe is known for being a trusted human professional, not a corporate robot, with an open, curious and solution focused approach. As a facilitator and coach her strength lies in being able to identify the core issue with the clients she works with, helping them to get clear on – and then achieve – their goals. She prides herself on her ability to build trust and strong relationships in order to deliver results at individual or organisational level and taking a truly holistic approach to development.

Zoe has over 20 years experience in global fee earning businesses, including heading up the L&D function for a global consultancy, where her scope of responsibility ranged from internal consultancy and delivering strategic plans, projects and programmes to support the business, through to coaching senior executives as part of long term leadership development programmes.
Highly experienced in Action Learning (including training facilitators) and coaching at early career stage to board level, she can use psychometrics as appropriate to begin the development journey and deepen self-awareness.

Zoe has coached clients from corporate, charitable and not-for-profit organisations, on critical issues such as professional & career development, performance, leadership transitions, life decisions and living loss.

Training / Qualifications / Professional memberships

  • International Coaching Federation Qualified Coach
  • Member of the International Coaching Federation
  • Motivational Map Licensed practitioner
  • Accredited Myers Briggs practitioner
  • Insights Discovery® practitioner
  • Dimensions practitioner
  • Judgement Index practitioner

Martin Longdon

Executive Coach

For many years, both as a business leader and a coach, Martin’s personal mission has been ‘to enthuse, enable and support organisations and their people to succeed’

More about Martin Longdon

Martin is passionate about Leadership Coaching and Development and works with his clients to build and deliver clear plans to improve their own personal impact and wider business results. Martin has a wealth of personal Director-level experience of leading, developing, motivating and coaching high-performing teams and individuals to exceed their goals.

Martin specialises in leadership coaching and facilitation with senior executives and their teams. His purpose is to enthuse people with a ‘can do’, solutions-focused approach to improving performance. As a coach, Martin’s style is supportive, challenging, enabling and pragmatic.

Martin works across a wide range of sectors with an extensive range of clients, including Associated British Foods, Boehringer-Ingelheim, BUPA, Coutts, JLP, Legal and General, Microsoft, RBS, Sony, Tesco, Virgin Media, Waitrose and Wrigleys.

Training / Qualifications / Professional memberships

  • Professional Certified Coach (ICF)
  • Certified NLP Practitioner
  • Diploma in Coaching and Diploma in Advanced Coaching
  • Diploma in Management Studies
  • Certified Solutions Focus Coach
  • Memberships of International Coaching Federation and International Executive Development Group

“Coaching is all about encouraging positive change to deliver a clear purpose or outcome. This happens when someone does something differently, or looks at something in a new and different way. This enables them to improve and even transform their results. My personal mission is to enthuse, enable and support organisations and their people to succeed.”

Matt Cain

Leadership Facilitator and Behavioural Change Practitioner

Matt is a multi-skilled behavioural change expert. His highly interactive facilitation style helps achieve desired results, drive sales and leaders’ performance through the power of learning. His delivery style has been described as ‘learning by stealth’.

More about Matt Cain

A CIPD qualified Learning Facilitator, expert in facilitating, delivering, and evaluating transformative high impact leadership programmes for Leaders, changing attitudes and behaviours that results in ‘across the board’ improvements from their followers.

Matt’s key strengths include:

  • Enhancing development programmes to help leaders drive positive change in their teams
  • Influencing leaders to make better decisions through the power of learning, resulting in higher engaged and better motivated employees
  • Transforming cultures / organisations through interactive learning and development programmes, ensuring higher engaged workforces and improved profitability
  • Accelerating / embedding learning through a learner centric, fully immersive, interactive facilitation / delivery style, leading to enhanced remembering, understanding, application and cascade of all learned tools, models, techniques, skills and behaviours.


Matt ‘lights fires’ in leaders through the power of learning. He has been a learning and development professional for over 15 years and has worked with many blue-chip companies. He learned his trade at BT where he trained sales (field and desk) and leadership skills to mid-managers and senior leaders. 

Matt has worked with leaders, managers and customer facing teams across a range of industries and disciplines, including Financial Services, Utilities, Telco’s, Transport, Packaging, Marketing, IT, Retail and Consultancy. Organisations with which Matt has worked include, BT, Openreach, Bank of England, Voestalpine, National Express, Veolia, Smurfit Kappa, The Sales Dojo, Harris Federation, The Opportunity Group, North Coders, Institute of Sales Professionals

Training / Qualifications / Professional memberships

  • Accredited DISC practitioner
  • Insights Discovery Practitioner
  • Accredited Brian Mayne Goal Mapping practitioner

“Whether you think you can, or you think you can’t – you’re right,” Henry Ford

Tara Zutshi

Inclusion Director

An experienced senior executive, Tara devoted her career to developing individuals and leading highly successful sales teams.

More about Tara Zutshi

She always measured her success on the results of her people and how they achieved them. Working in the fast paced consumer goods industries she understands the challenges of the business world and brings this knowledge and expertise to her coaching and workshops.
Tara began to train as a Coach in 2005 and began working with individuals and teams to develop their potential. Tara has been researching and developing programmes to help organisations become more gender balanced.

She likes to keep fit and healthy and she regularly runs, does Yoga and Pilates, she is a member of a book club, loves to cook for her family and skis in the winter.

Tara specialises in creating gender balanced organisations through working with the senior teams to encourage inclusive leadership styles, sponsorship programmes, leadership development and coaching programmes to support female leaders on their journeys. Tara uses Lencioni, TCI Team diagnostic, Thomas Kilman, DiSC, Appreciative Inquiry and positive psychology to design and facilitate engaging and transformational workshops and programmes.

Companies with which Tara has worked with include Royal Mail, Interserve PLC, BBC and BBC Worldwide, Home office, Intertust CH, IMD Lausaune, Glatfelter GMBH, Heineken UK Ltd, Blue Arrow, State Bank of India, Ipplogipal and HomeServe.


Training / Qualifications / Professional memberships

  • Certified Professional Co-active Coach
  • Graduate of the Coaches Training Institute Leadership Programme
  • Authorised Facilitator of the TCI Team Diagnostic Assessment
  • Certified TKI Faciltator
  • Transcending Stress Facilitator with Satnamvidya Yoga School

“I am an empathetic and pragmatic coach and facilitator, I support my clients to overcome their challenges and I love to witness them creating new possibilities as they step into their potential and connect with their authentic selves.”

Andrew Jones

Leadership Coach, Facilitator & Teacher

Andrew is a seasoned Leader and developer of Leaders. He has been working in Asia for 30 years. Based in Singapore, he works independently as an executive and team coach, leadership development facilitator and teaches in Business Schools.

More about Andrew Jones

Andrew is a psychodynamic coach. He challenges individuals, intact teams and development groups to see themselves and the world around them with fresh eyes, and work on specific behaviors or blind spots through to the big life and career questions. He guides clients from awareness, through commitment, change, integration and sustaining to closure. His facilitation work spans from team coaching to facilitating global offsite events.

Andrew is an adjunct professor at SP Jain School of Global Management, teaching the core courses Personal Effectiveness, Leading Teams & Organizations, and Leadership & Cross-Cultural Management on the EMBA program. He is an Executive Coach on the Singapore Management University EMBA, and the INSEAD masters programs.

Andrew’s prior work experience includes HR & Technology roles in UK and GCC countries before joining Deutsche Bank AG in Singapore in 1998, becoming Managing Director of global HR, Operations and Technology teams.

Andrew is a registered Analytic-Network Coach and holds the INSEAD Masters of Coaching & Consulting for Change. Andrew is an experienced and certified Hogan Assessment facilitator. He is also certified in MBTI Step I & II, the Power+Systems Simulations, the MHS EQ-i 2.0 & EQ 360, CCL 360-Degree Benchmarks Assessments, CliftonStrengths and others.

Jo Brocklehurst

Leader and HR practitioner

As an experienced leader and HR practitioner, Jo is pragmatic and commercially focused. She believes in finding simple solutions for businesses and individuals.

More about Jo Brocklehurst

Jo is an experienced HR Leader with experience of working in both multi-nationals and smaller start up organisations. Jo works at all levels including at Board level helping to transfer strategic and operational needs into simple people practices and plans. Jo held many senior HR roles at Tesco Head Office and Molson Coors UK for 15 years before becoming an HR consultant in 2016.

Jo’s experience has encompassed Recruitment, Retail, FMCG and Financial Services where she has worked with leaders and their executive teams to deliver their people plans. Jo has a proven track record in leading HR teams and designing and delivering effective people strategies. Jo’s areas of specialism include team development, line manager coaching and training as well as organisation design, talent management and organisational change. Jo believes in finding simple commercial solutions for businesses and in helping individuals and teams learn more about themselves to help them to be the best they can be.

Jo is a member of CIPD and has a Masters in Human Resource Management. She is also trained in profiling tools including Insights Discovery, Motivational Maps, Belbin and Myers Briggs Type Indicator.
She has 3 young children and in her spare time enjoys going to the gym, holidays in the sun and the snow as well as cycling and walking with her family.

Training / Qualifications / Professional memberships
• MA Human Resource Management • Accredited Myers Briggs practitioner
• Insights Discovery Practitioner • Motivational Maps practitioner
• Associate member of the Chartered Institute of Personnel and Development

Philippa Mathewson

Leadership Coach

Philipp is an experienced and accomplished high performing senior leader with over 40 years’ experience. She has worked in People and Culture Development and Change across a variety of sectors including financial, travel and professional services.

More about Philippa Mathewson

Philippa has held senior leadership roles within Customer Service, Sales, Global Transitions, Learning Leadership & Talent, and Employee Engagement.

She is a Specialist in the design development and delivery of Employee Engagement strategies and plans, Culture mobilization, Change Management and Leadership Enablement. She has created award winning strategies and led remote and multi-cultural teams, projects and initiatives across Europe, Africa, U.S.A, Asia and the Middle East.

Philippa’s goal is to inspire companies to build a culture of employee engagement so that every employee falls in love with their organisation. She is a qualified Employee Engagement Specialist, Licenced Motivational Maps and CultureTalk Practitioner and Leadership Development Facilitator, Trainer and Coach. Philippa is based in the Delhi NCR region, India where she has lived and worked for over 16 years

Areas of Expertise

  • Employee Engagement Strategies and Implementation
  • Leadership and Talent Enablement
  • Organisational and Company Culture Development
  • Executive, Performance and Life Coaching

Haydn Bratt

Mindset and Performance Coach

Helping business owners discover a better way to design their business around the life they want to live. Haydn helps
scale businesses by building high-performing teams.

More about Haydn Bratt

Having had a successful career in Learning and Development, Haydn now uses his extensive business experience to help business owners and leaders to design their business in a way that creates high-performance cultures. Helping to create a clear vision and strategy that inspires sustainable growth, he helps leaders understand how to maximise the performance of themselves and the teams they lead. He has worked with some of the biggest brands in a range of sectors including Formula 1, Finance, Manufacturing and Hospitality

Haydn is passionate about peak performance and the power of habits to help individuals grow, change and excel. His unique approach combines mindset training with core business coaching to develop both the owner and the business they lead.

Training / Qualifications / Professional memberships

  • Certificate in Professional Coaching Practice, United Latino Students Association
  • International Coaching Federation Approved Coach

Philippa Tripp

Leadership and full potential culture specialist

Philippa is a driven, enthusiastic and intuitive HR professional with 22 years generalist and organisational consultancy experience within large corporate businesses.

More about Philippa Tripp

Experienced in leading and implementing multiple organisational change/development projects, Philippa is constantly striving to improve cultures and performance, never accepting the status quo. She has a proven ability to play a strong role at board level and has enhanced organisational insight and specialist development skills gained through 1year MSc in Organisational Psychology.

Philippa also has experience in developing and implementing strategic people solutions across a number of organisations and uses creativity and pragmatism to improve the success of the business through leveraging people potential. She is able to act as a confidant, coach and mentor across a spectrum of individuals and levels.

Organisations Philippa has worked with include SHL People Solutions, Visa Europe, Barclays Bank plc and Sony Music.

Training / Qualifications / Professional memberships

  • MSc Organisational Psychology (BPS Graduate Level)
  • CIPD
  • Project Management; Presentation Skills; Interview Skills
  • BPS Level A and Level B Psychometrics
  • Qualifications in various personality assessment tools – OPQ, NEO, Birkman, Dimensions, Lumina Spark

James Knight

Leadership & Wellbeing Facilitator

James is a former Royal Marines Commando Officer with over 20 years of leadership and wellbeing experience. In 2007 he was awarded the Military Cross for gallantry on operations, and as a result of his experiences, he is able to offer a wealth of lessons he has learnt. James describes leadership as a combination of learnt experiences and ‘borrowed’ ideas.

More about James Knight

As a former officer in the Royal Marines, James knows that every person is unique. Throughout his time in the Marines, he travelled extensively and operated in some of the most demanding and challenging environments on earth. He had the distinct privilege of commanding men and women on combat operations on numerous occasions. Sharing his inspiring story, you’ll learn what goes wrong both physiologically and mentally and how to take ownership of your own personal resilience.

James was an Officer in the Royal Marines for 17 years. This has been the catalyst for most of his leadership work and is fortunate in that he can bring forward examples and experiences from a unique career.

James is an impressive and humble leader whose ability to get the best out of people will help you embed a more resilient mindset. Amongst his many talents is his focus on and belief in the importance of listening – “Be interested, not interesting.” When you engage with him it is very easy to see why he has achieved so much.

We all have a breaking point. James is proactive, with a rock-solid moral compass. He knows what is right and will do it, irrespective how difficult that might be.

According to his Chief of Joint Force Operations, he was one of the most popular officers in the Marines, with exceptional leadership and an excellent sense of humour! His aim is to exceed your expectations by adding genuine value to your wellbeing.

Training / Qualifications / Professional memberships

  • NLP Master Practitioner
  • Financial Wellbeing in the Workplace Accreditation
  • Business Administration
  • Leadership & Coaching

Christine Creter

Learning and Performance Strategist - based in the USA

Christine is an established Learning and Performance Strategist, based in America, with more than 20 years of professional experience designing, developing, implementing and/or facilitating global training programs across a range of audiences and modalities.

More about Christine Creter

Christine began her career at Accenture (formerly Andersen Consulting) in the Change Management division working for clients through acquisitions and major technological change. In 2000, she joined the Jack Morton Worldwide Production team as a Senior Producer/Project Manager, and later, Senior Strategist and acting Director of Learning. While at Jack Morton, Christine designed and implemented over 200 training programs for an estimated 75,000 pharmaceutical and biotech sales representatives on four continents and in ten different languages. The programs she designed and implemented ranged from launch training initiatives to distance-learning programs.

Christine is a certified Insights Discovery Practitioner. She is also an active member of Life Sciences Trainers & Educators Network (LTEN) and the Association for Talent Development (ATD).

Christine graduated with distinction from the University of Rochester with a degree in Organisational Behavior. She also earned a certificate in Personnel Management from the William Simon School of Business.

Christine loves working with non-profit organisations. She is on the Board of the We Are Family Foundation, founded the International Three Dot Dash Youth Summit, supports a local UU Congregation through the transformation to virtual engagement, produces an annual fundraising auction event for the Dream Come True organisation, and has been offering free Virtual Classrooms and content consulting for communities looking for training on Food Allergies using FARE curriculum.

Helen Or

Transformational leadership change expert

Helen works with individual executives to identify their potential by working on four areas: the individual’s definition of success, his/her Assumptions about how success can be achieved and the resulting “self-saboteurs”, a role model that he/she aspired to, and his/her current motivation to become successful.

More about Helen Or

Helen is an experienced management consultant designing transformational programmes for large corporations in Asia Pacific. In her early years as consultant, she focuses on market-driven organisation transformation and delivered many projects in strategy, process and organisation redesign. Since 2004, she focuses more on talent and leadership development in organisations. She works extensively with middle-level and executive-level management to develop the mindset and skills for growth – both in terms of growth for the individuals and growth for the companies.

Helen has extensive experience in management consulting and executive coaching, having led and conducted projects and programs in Hong Kong, China and throughout Asia. Over the last 25 years, she has led over 50 transformational strategy projects and coached over 300 executives/young professionals in leadership, team management, communication, and collaboration. She also coaches teenagers on a pro-bono basis through her engagement in a Rotary Club.

Her clients include Hospital Authority Hong Kong, Chaumet Asia Pacific, St James’ Settlement Hong Kong, Stewards Hong Kong, Smith & Nephew China and Hong Kong, Gilead Asia Pacific, IMI Asia Pacific, Oracle Asia Pacific, Cigna Hong Kong, Cisco Hong Kong and ARM China. Projects she led range from facilitating strategy development workshops, vision alignment workshops, and futures scenarios workshops to leadership development programmes and coaching skill programmes. She also coaches executives in leadership communication and executive presence as well as team management and motivation.

Helen started her career as a System Engineer at IBM Singapore. After her MBA, she worked as a strategy consultant at Booz Allen Hamilton in Asia Pacific for 5 years and leadership assessment and executive search consultant at Spencer Stuart Associates in Greater China.

Training / Qualifications / Professional memberships

  • MBA, INSEAD France • Belbin Team Roles Practitioner
  • BSc (Information Science & Computer Systems • Lumina Spark & Lumnia Emotions Practitioner
  • PRISM Practitioner
  • IFTF Foresights Practitione

“If your actions inspire others to dream more, do more and become more, then you are a leader”  – John Quincy Adams

Paul Sloss

Actor and training consultant

Paul is an actor and training consultant. Having worked in business, global event organisation and product management for a number of years he became an actor in 2013.

More about Paul Sloss

As well as work in TV, Film and theatre, Paul has worked as an actor in Corporate Roleplay since 2014, beginning his career with organisations such as GSK, and Kings College London.

More recently he has taken on roles in more complex and detailed communication simulations as well as in the capacity of a multimedia presenter for various companies within the construction and engineering industries. In addition to this Paul creates and facilitates training curriculum across communication, leadership, and health and safety for large Railway joint ventures and the NHS. He has worked as an associate of Full Potential Group since 2019.

Toyah Frantzen Power


Toyah is an actress and has worked in the film industry for over 25 years. She has a successful background in advertising media and management.

More about Toyah Frantzen Power

Toyah specialises in training & role-play and has worked in this specific sector for over 10 years. Currently, Toyah is a role-player at Full Potential Group with a specialisation in acting out challenging scenarios that candidates may encounter.

In her spare time, Toyah is a stylist and loves to travel.

Nikki Hinnell

Head of Client Services & Official Birthday Fairy

Nikki is Head of Client Services. Her key responsibility is to support and deliver against any client requirement.

More about Nikki Hinnell

The building and maintaining of deep, lasting relationships is at the heart of everything she does. As part of the FPG client account team, Nikki’s key responsibility is to support and deliver against any client requirement: co-ordinating one-to-one coaching programmes, managing logistical elements for workshops, creating materials for workshops, to name just a few.

Throughout an entire client partnership, Nikki and our client services team are the key links, liaising with clients pre-, during and, post- programmes to maintain the highest level of client service at all times, ensuring smooth transition from concept through to realisation and beyond.

As well as Nikki’s day to day role, she also relishes in being chief birthday organiser, spreading birthday merriment throughout the office.

Before joining the FPG team in 2007, Nikki was County Administrator for Berkshire Maestros, a Young Musicians Trust. Being a dedicated support function helping others to achieve their goals is a real passion for Nikki.

Ali Carter

Client Support Partner

Ali is our Client Support Partner. She is responsible for looking after FPG’s larger client accounts by responding to queries and project managing large programmes ensuring that the client relationship is strong.

More about Ali Carter

Ali is hugely motivated by purposeful work. She is friendly, easy-going and enjoys making sure we all ‘dot the i’s and cross the t’s’. Aiming to be meticulous and precise, Ali has a ‘can do’ attitude with an optimistic and resilient nature! Ali’s background is working in coaching, development, and training businesses, so she is extremely adept at helping people with a variety of requirements and at all levels. Alison is responsible for looking after FPG’s larger client accounts. She responds to queries and project manages large programmes ensuring that the client relationship is strong, delivering to a high standard and meeting our client’s objectives.

Before joining FPG Ali worked for management consultancies specialising in Value Proposition and Executive Coaching. Ali undertook a Neuro-Linguistic Programming qualification to learn more about how people see and respond to one another, she loves learning and helping others.

Sarah Taylan

Marketing Manager

Sarah ensures the smooth running of our Digital Marketing Department, from the digital marketing for our events and webinars to all things social media.

More about Sarah Taylan

Sarah also manages our website ensuring blog posts, articles and videos are visible on the site.

Sarah has 20 years of digital media experience, many of which were media agency side in London, working on brands such as Intel, More Th>n, Virgin Atlantic and Lego. Sarah also worked as European Digital Media Manager at Carlsberg HQ in Denmark before returning to the UK where she freelanced for two years before joining us in April 2016.

Danielle Masters

Client Support Partner

Danielle is our newest Client Support Partner and will oversee client work from start to finish including organising client programmes, virtual and face to face workshops, webinars, and events.

More about Danielle Masters

Making a difference is very important to Danielle. She enjoys a collaborative environment where people are valued. She is accurate and careful in how she deals with facts and is easygoing and dependable.

Dedicated and consistent, she will support our clients with their day-to-day requests and requirements.


Danielle brings 20 years of support experience, gained in several different industries including medical and construction.  Steady and patient, she can be relied upon to deliver what she has promised.

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